Our 6 Satisfaction Guarantees
We Hold Ourselves Responsible
1. Communication
You will receive a weekly update phone call from our team on the progress of the sale of your home. Your phone calls to our office will be returned as soon as possible, always within 24 hours.
GUARANTEE: If we fail to update you weekly or fail to return your call within 24 hours, we will deduct $250.00 from the commission when your home is sold.
2. Honest Promises
Guarantee #1 is a good example. We are not going to wildly promise you the moon and stars to get your business. We tell you what we can and will do, exactly how we operate, as well as what we will not do, up-front, in clear language. When we list your home, we give you a detailed PROFESSIONAL SERVICE AGREEMENT in writing.
GUARANTEE: If at any time, we fail to honour that agreement, we will pay you a $250.00 penalty on closing.
3. Reality Based Selling Price Range
We get you top dollar. Our track record and statistics prove it. But we will never play the ‘bait ‘n switch game’ of promising to get you a wholly unrealistic price just to get you listening, then wearing you down with low ball offers. Unfortunately, this does go on in our business!
GUARANTEE: For every $10 000.00 we sell your home for, below our recommended sale price, we will pay you $250.00 up to a maximum of $1,000.00 on closing.
4. Reality Based Timetable
We implement a complete marketing program to sell your home. You know in advance what will occur step-by-step, and will receive weekly marketing updates. With our recommended sale price, we also set a target range for the timing of the successful sale of your home. In many cases, we will sell your home faster.
GUARANTEE: If we fail to present an offer on your home within 59 days, we will deduct $250.00 from our commission for each week after the 59 days to a maximum of $1,000.00, payable on closing.
5. Honest Presentation of Experience and Track Record
6. Qualified Buyers
Let's Make Your Dream Home a Reality
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Sold in 90 Days or Sold For Free!
If your home isn't sold in 90 days we will waive our commission fee and sell your home free of charge
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